Zendesk API

The Zendesk API enables seamless automation and integrations. With the Zendesk Application Programming Interface, you can automate ticket management, customer communication, and integrations with various software systems. Using REST APIs, you can manage tickets, customer data, and messages, connect chatbots, integrate a Help Center, and provide omnichannel support. Practical applications include WhatsApp automation, CRM synchronization, and webshop integrations.

Zendesk API integration examples

Sync WeFact customers to Zendesk
Update AFAS leave data in Zendesk scheduling
Export Zendesk performance to AFAS HR
Connect Gripp hours to Zendesk ticket times
Link Visma projects to Zendesk cases
Link Stripe customers to Zendesk profiles

Building a Zendesk API integration

A Zendesk API integration is a technical connection between your Zendesk account and another software application, such as a CRM, an e-commerce platform, or a BI tool. The goal? To automate processes and synchronize data. With the Zendesk API, you can easily create these connections, allowing customer interactions, support requests, and sales information to be seamlessly integrated.