A CRM system built around your sales process

You know there are opportunities, but not always where they stand. Who spoke to which customer? When was the last contact? And what was agreed? When that information lives in peopleโ€™s heads, inboxes and scattered files, leads get missed and your team becomes dependent on whoever happens to be available. A tailored CRM system brings customer contact, follow-up and sales opportunities together in 1 clear environment that fits the way your team works.

More control over customers, leads and follow-up

  • Every customer interaction is recorded in 1 place
  • Leads move through clear stages and are less likely to be missed
  • Follow-ups and reminders can be automated
  • You can see where opportunities grow and where deals stall
  • Pipeline and conversion reports are available in a few clicks
  • New team members can get up to speed faster

Related services

  • Custom backoffice

    A back-office application streamlines the processes behind the scenes, so your team spends less time on administration and more time on work that adds real value.

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  • Custom ERP system

    Standard ERP systems often make your business fit the software. A custom ERP is built around the way your business actually works.

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  • Process automation

    Let process automation take care of repetitive work. What takes hours today can take minutes tomorrow, saving time where it makes the biggest difference to your organisation.

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  • Custom dashboard

    All your key figures in 1 dashboard, always up to date. Save time with reports that are generated automatically from the systems you already use.

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Cases

  • Concert gebouw
    100% Framework Modernized
    0 Security Risks Resolved
    24/7 Stable Performance Maintained
  • Brover
    3 Connected Core Systems
    1 Integrated API Connection
    24/7 Operational Support
  • Zestor
    1 Controlled Access Layer
    100% Form Availability
    24/7 Secure Intranet Access
  • Dutch Resistance Museum
    1 Upgraded Symfony Platform
    100% Improved Performance and Security
    24/7 Accessible Digital Experience

Free intake

Ready for more control over your sales process?

Joost Engel
Joost Engel Sales & Operations Manager
Pick a time that fits you best! Remote or join us for a coffee

Prefer to call directly?

+31 (0)40 711 3844
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What's your challenge?

Curious what we can do for your online results? Contact us and we will surprise you.

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FAQ

The cost depends on your sales process, the functionality you need, and the integrations required. We always start by mapping out your requirements. Based on that, we provide a clear and realistic proposal, so you know exactly what is included.

Standard CRM platforms offer a wide range of features, but they rarely fit the way your team works exactly. A custom CRM is built around your sales process, your terminology, and your reporting needs. That means no unnecessary screens, no unused features, and a system that supports the way your organisation actually sells.

Yes. We first assess what is already in place, what works well, and where the current system falls short. Sometimes integrating with or extending the existing CRM is the smartest option. In other cases, rebuilding is the better long-term choice. We recommend the approach that delivers the most value for your organisation.

An initial working version can often be ready within a few weeks or months, depending on the scope and complexity of the project. We develop in clear phases, so you can start using key functionality early. Based on your teamโ€™s real-world experience, we can then refine and expand the system where needed.

Yes. We can connect your custom CRM to your accounting software, email environment, website, and other tools you already use. This keeps information flowing between systems and reduces the need for duplicate data entry.
Contact us
Contact us
+31 (0)40 711 3844 info@omines.nl